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Fintrust Securities
FAQs

Frequently Asked Questions

Explore the most common questions about investing with Fintrust, our services, and how we support clients across Kenya's capital markets.

General / Getting Started

How do I open a Fintrust investment account?

You can start by reaching out through our contact page at fintrustsecurities.co.ke/contact. Our team will guide you through the onboarding requirements and help you choose an investment approach aligned to your goals.

Can I invest in government securities through Fintrust?

Yes. Fintrust Securities is licensed by the Capital Markets Authority and admitted to the Nairobi Securities Exchange. We provide access to both the primary and secondary government securities markets, including Treasury Bills and Treasury Bonds.

Do you provide market reports and research insights?

Yes. Fintrust publishes weekly bond market reports and proprietary fixed-income research covering yield curve analysis, CBK policy shifts, and investment opportunities. These are available at fintrustsecurities.co.ke/reports.

Who can I contact for advisory support?

You can reach our advisory team by calling +254 111 055 604, emailing trading@fintrustsecurities.co.ke, or filling in the contact form at fintrustsecurities.co.ke/contact.

Is Fintrust Securities regulated?

Yes. Fintrust Securities Limited is licensed and regulated by the Capital Markets Authority (CMA) of Kenya and is an admitted participant on the Nairobi Securities Exchange.

What documents do I need to open an investment account?

Typically, you will need a valid national ID or passport, a KRA PIN certificate, and proof of bank account. Our onboarding team will confirm the exact requirements during registration.

Fixed Income (Bonds & Treasury Securities)

What fixed-income products does Fintrust offer?

Fintrust provides access to Treasury Bills (T-Bills), Treasury Bonds, Infrastructure Bonds, and corporate debt instruments, available in both the primary and secondary markets.

What is the minimum investment amount for government bonds?

Government securities in Kenya are issued in minimum denominations of KES 50,000. Contact our team for current auction details and minimum bid amounts.

What yields can I expect on government bonds?

Yields vary by tenor and prevailing market conditions. Fintrust targets risk-adjusted yields of 12.3%+ by identifying pricing inefficiencies and strong opportunities in the fixed-income market. Refer to our weekly reports for current yield curve data.

Can I trade bonds on the secondary market?

Yes. As an NSE participant, Fintrust provides both primary auction access and secondary market bond trading, enabling you to buy or sell bonds before maturity.

How are interest (coupon) payments handled?

Coupon payments on Treasury Bonds are made semi-annually by the Central Bank of Kenya and credited directly to your registered bank account via CDSC.

What is the difference between a Treasury Bill and a Treasury Bond?

Treasury Bills are short-term instruments with tenors of 91, 182, or 364 days, sold at a discount. Treasury Bonds are longer-term (1–30 years), pay a semi-annual coupon, and trade at face value or market price.

Equities (Stocks)

Can I buy and sell shares on the NSE through Fintrust?

Yes. Fintrust Securities is an NSE-admitted stockbroker. You can trade equities listed on the Nairobi Securities Exchange through your Fintrust investment account.

How do I access my CDS (Central Depository) account?

Your CDS account is opened and managed through CDSC Kenya. Fintrust acts as your agent and can assist with account setup, transfers, and statement requests. Visit cdsckenya.com for more information.

Can I participate in IPOs through Fintrust?

Yes. Fintrust facilitates IPO applications and new NSE listings. Our team provides research notes and subscription guidance for upcoming public offers, including the Kenya Pipeline IPO.

What are the charges for equity trading?

Brokerage commissions are set by the NSE and CMA. Our team will provide you with a full fee schedule during onboarding. Standard NSE commissions apply, plus applicable taxes.

Investment Advisory

What investment advisory services does Fintrust provide?

Fintrust offers personalised investment advisory covering portfolio construction, yield optimisation, duration risk management, and strategic positioning across fixed income and equities. We serve both retail and institutional clients.

How does Fintrust approach portfolio strategy?

We employ a research-driven approach focusing on yield curve optimisation, CBK policy analysis, and duration risk management. Our strategies aim to generate superior risk-adjusted returns by identifying pricing inefficiencies in Kenya's bond market.

Do you provide research and market analysis?

Yes. Fintrust publishes regular fixed-income research including weekly bond market reports, central bank policy analysis, and yield curve outlooks. Reports are available at fintrustsecurities.co.ke/reports.

Institutional Services

Does Fintrust serve institutional investors?

Yes. We provide dedicated institutional services including large-scale bond trading, portfolio management, and customised reporting for pension funds, SACCOs, insurance companies, and corporate treasuries.

Can SMEs and retail investors access the bond market through Fintrust?

Yes. Financial inclusion is a core pillar of Fintrust's mission. We are committed to broadening access to Kenya's bond market for retail investors and SMEs through simplified onboarding and lower entry thresholds.

Account & Operations

How do I log in to my Fintrust client portal?

Your client portal is accessible at fintrust.kenyaonlinetrading.com/ActiveTrader/#!/login/. Use the credentials provided during account setup. Contact our support team if you have login issues.

Where is Fintrust Securities located?

Our offices are at Gallant Mall, 8th Floor, Parklands Road, Nairobi, Kenya.

How can I reach the Fintrust team?

You can call us on +254 111 055 604 or email trading@fintrustsecurities.co.ke. You can also use the contact form at fintrustsecurities.co.ke/contact.

Does Fintrust have a careers page?

Yes. Current opportunities are listed at fintrustsecurities.co.ke/careers.